Power Bank (Portable Battery Pack)
- In stock, ready to ship
Our power bank (portable battery pack) will help keep you charged on the go. It is TSA-compliant and sized to work with our Backpacks, Tote Bags, and Duffle Bags. At 10,000 mAh, it is capable of charging your phone, tablet, e-readers, and anything else that’s powered by a USB cord and is cleared to fly on any airline.
*USB-C charger block (wall charger) required for power bank recharge (not included)
Please note all batteries are final sale and cannot be returned.
SHIPPING & DELIVERY
- Orders may take 24 to 48 hours to process, once your order has been processed you will receive an email confirming that your order has shipped.
- Additional validation may be required for some orders and can delay delivery.
STANDARD
- Fee: Complimentary for all orders $300 and above (for shipping within the United States only).
- Delivery Timing: 5-8 business days from the time you receive shipping confirmation email
- Exceptions: If a standard order is placed over the weekend, the earliest it will ship is Monday
- Additional validation may be required for all orders and can delay delivery
- Alaska and Hawaii: Allow 5-7 business days from the time you receive shipping confirmation email. For expedited delivery, we recommend you select Express or Overnight Shipping
EXPRESS
- Fee: Subject to current carrier rates.
- Delivery Timing: 1-5 business days from the time you receive the shipping confirmation email
- Exceptions: If an order is placed on Friday or over the weekend, the earliest it will ship is Monday
- Some zip codes are not available for this service
- Additional validation may be required for all orders and can delay delivery
1 OR 2 DAY SHIPPING (IF APPLICABLE)
- Fee: Subject to current carrier rates.
- Delivery Timing: 1-2 business days from the time you receive the shipping confirmation email. Orders placed by 3pm (ET) Monday – Friday or by 12pm (ET) Saturday should arrive in 1-2 business days. If an order is placed after these times, it will be processed the following business day.
- Exceptions: Orders placed after the cutoff, on Sunday’s or Holidays will be processed the following business day
- Some zip codes are not available for this service
- Additional validation may be required for all orders and can delay delivery
INTERNATIONAL ORDERS:
- PLEASE NOTE: We are currently not collecting duties and import taxes on international orders. You (the buyer) will be responsible for paying the duties and import taxes on all products shipped to you in your country. Currently, all of our products ships from the United States.
DISCLAIMER: DENAJI is not responsible for any packages showing ‘Delivered’ and/or signed for. DENAJI will not be offering to reship, refund, or reprocess any orders that were shipped to the customer’s provided shipping address. It is solely the customer’s responsibility to check shipping updates and be available to receive the ordered packages. If you purchased shipping insurance with your order, you can file a claim here.
RETURNS
The return window for online purchases is 14 days from the date of delivery. You can return your item for an exchange or full refund to the payment method you chose when making the purchase. For security reasons, we are unable to refund a different credit card than the one used for the purchase. No refunds or exchanges will be provided to returns made outside of this window. Please note that if you opt for an exchange, the return window continues from the original delivery date prior to the exchange, the return window does not restart.
Unfortunately, gift cards and any personalized items that are made to order cannot be returned or exchanged.
We do not offer refunds for shipping fees, so for example, if you originally selected expedited shipping for your order, you will only be refunded the cost of the item(s) you return.
We do not offer refunds for shipping insurance, so for example, if you selected shipping insurance for your shipment, you will only be refunded the cost of the item(s) you return.
Please note that in order to be eligible for a return, your item must be unused and in the same condition that you received it. It must also be returned in its original packaging and with all tags attached. Items returned back with obvious signs of use or any item not in its original condition, if it is damaged or missing parts for reasons not due to our error, the item(s) will not be eligible for a refund or exchange. We reserve the right to deny any return on merchandise that looks in any way used or tampered with. If your return is not accepted, it will be sent back to you at your expense and a refund will not be issued.
To complete your return, we require a receipt or proof of purchase.
To request a Return/Refund, please visit the Return page to start the process.
Please note: there may be a 15% restocking fee for any return.
If you received a defective item, please contact support@denaji.com for assistance with your exchange. You will be required to show proof of purchase for an exchange.
In the case of free shipping, a $40 original shipping fee will be deducted from the return amount. If you opt to use our return label, we will deduct a return shipping fee at cost. Finally, 10% of the original total cost will be deducted from the refund amount (this covers payment processing fees which unfortunately, we do not get reimbursed for).
Once your package reaches our warehouse, please allow 5 to 7 business days (depending on peak times) for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you at your expense and a refund will not be issued. Once your return has been accepted, you will be refunded.
Batteries:
All batteries are final sale and cannot be returned. If batteries are included in a bundle (e.g. with a bag or other item), the cost of the battery ($59.99) will be deducted from the refund.
